Contact

ACami is built and run by one Chicago parent, not a support team — so there is no phone line and no live chat, but email reaches a real person and we read every message.

How do I get help with my account or a question?

Email tfmcmahon@gmail.com. If you're signed in, your account settings page can also send a report directly, which attaches the context we need to look into it — for anything about your account, a practice session, or something that looks wrong.

How do I get a refund or ask about a charge?

A pass bought within the last 7 days is refundable, any time, from your account settings — no email needed. For anything else about a purchase, email tfmcmahon@gmail.com and mention the account it's on.

I'm a tutor — how do I get listed?

Use the inquiry form on the Partners page instead of emailing — it asks for exactly what we need to review a listing, and there is no fee for one.

Where do privacy requests and legal notices go?

Also to tfmcmahon@gmail.com — requests about your data (a copy, a correction, a deletion) and formal legal notices both go there. See the Privacy Policy and Terms of Use for what each one covers.

What is your mailing address?

ACami, 3841 N Southport Ave Apt 1, Chicago, IL 60613